Randstad Hungary Kft.
1134 Budapest
Dózsa György út 146-148.
A. ép. 3. em.
www.randstad.hu
Customer Service Coordinator
Our business partner in the manufacturing industry is looking for a new Customer Service Coordinator colleague. If you are interested in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you!
Feladatok
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Perform order to cash business process in a customer centric way
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Processing of standard orders/free goods orders while complying with all agreed conditions
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Responsible for the administration of delivery notes and invoices
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Issuing credit and debit memo to customer in case of any discrepancy
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Managing returns and refusals from customer
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Follow special requirements for deliveries
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Cooperation and daily communication with Customers, Finance Department, Sales Department and 3rd Party Logistics Provider
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Preparation of requested CS KPIs reports
Elvárások
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Experience in a multinational environment or in a customer service related role is an advantage but recent graduates with no professional experience are also welcome
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Strong intermediate level English skills
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You are a customer focused team player with attention to details and prioritization skills
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Strong communication skills and proactive mindset
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Great problem solving skills
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Microsoft Office skills - Excel; PowerPoint
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SAP knowledge is an advantage
Munkavégzés helye
Budapest