Randstad Hungary Kft.
1134 Budapest
Dózsa György út 146-148.
A. ép. 3. em.
www.randstad.hu
Customer Service Operator
Join one of the leading electronics manufacturing companies in Budapest's 11th district as part of a newly established unit! We are looking for motivated individuals to provide excellent customer service and support to our clients.
Feladatok
- Respond to customer enquiries and complaints in an assigned product area and region.
- Provide information, troubleshoot problems, and arrange collections using various courier systems.
- Offer guidance to customers and escalate complex issues to the next level of support.
- Ensure adherence to process-related and quality guidelines.
Elvárások
- Secondary school education with relevant qualifications.
- Vocational training and a minimum of 2 years of relevant work experience are desirable.
- Fluent in English, knowledge of Swedish is an advantage.
- Customer-centric mindset with the ability to understand how decisions impact customers.
- Proficient in Excel and MS Office; knowledge of SAP is a plus.
Munkavégzés helye
Budapest