A hirdetés már lejárt!
Responsibilities:
- Consult existing users about the capabilities of Altegio cloud-based business process automation platform for service companies using the communication tools provided by the Employer, such as phone/meets/viber/zoom/email and others;
- Maintain the internal CRM system, carefully filling in customer data;
- Support users who have purchased the Altegio CRM system at the stage of configuration and integration into the user's workflow;
- Provide consultations to users on the use of the Altegio CRM system;
- Identify, study and create effective actions to avoid user complaints in the future;
- Support customer for the effective transition and onboarding to our CRM system;
- Presentation our CRM system modules during initial training and further consultations;
- Support the existing english speaking clients with regards Altegio CRM system;
- Maintain a database of users, fill in user data in the internal CRM system.
Requirements:
- Experience in a similar position or as a B2B account manager (Junior applicants also welcome);
- High level of computer literacy (ability to quickly learn IT product), experience with CRM and ERP systems will be an advantage;
- High communication skills - ability to get along with different people, work with objections;
- Ability to prioritize and work independently in multitasking mode;
- You speak fluent English.
- Experience and love to teach - a big plus.
- Knowledge of basic HTML, CSS, experience in Excel (formulas, pivot tables) will be an advantage
We offer:
- Competitive salary, the level of which is discussed individually with the successful candidate;
- Workplace in a modern office, possibility of remote work or hybrid schedule;
- Internal training with a mentor on the product, specifics of work;
- If needed, working visa support could be provided;
- Possibility of career growth and development in the company. We grow every day and you will really be able to grow with us.
Additional Information:
- The employer is an International company that develops and sells cloud-based business process automation software.
- The position is based on Budapest office, Hungary.
To apply: Please send your CV and cover letter
Munkavégzés helye
Budapest