Secure, automate, and monitor cloud infrastructure.

IaaS/PaaS configuration management

Troubleshooting issues in the operational environments, including follow-up problem resolution, root cause analysis and change implementation

Support the implementation of Azure Landing Zones to establish secure and scalable cloud infrastructure.

Contribute to writing and maintaining CI/CD pipelines for Azure DevOps, improving development and deployment processes.

Perform operational tasks for multiple services and technologies according to agreed SLA levels

Create knowledge articles that can help to troubleshoot platform related issues 

Maintain and monitor the healthy sate of end-customer environments

Update support and operational documentation as required.

Integrate monitoring solutions with internal Incident management people, process and tools.

Gather requirements and provide continuous feedback loops between IT security and the Cloud CoE team