Feladatok:
- Matrix42 Empirum Management: Setup, operation, and troubleshooting.
- Patch Management & Packaging: Ensure all systems are up-to-date and secure.
- Device Policy Implementation: Adjust and implement device policies for optimal performance.
- 2nd-Level Support: Provide expert support for management solutions and assist service desk and desktop support teams.
- IT Projects: Participate in and contribute to IT projects affecting workplace environments.
- Device Compliance: Implement and monitor device compliance profiles.
- Workplace Decisions: Engage in decision-making regarding workplace devices, processes, and policies.
Elvárások:
- Education: Completed university studies in IT or a related field with relevant professional experience.
- Experience: Several years of experience with Matrix42 Empirum.
Előnyök:
- High communication skills, self-motivated, independent, customer-oriented, and confident.
- Cross-architecture knowledge in Windows environments.
- Basic ITSM knowledge (ITIL Foundation certification is an advantage).
- Project management skills, either as a team member or project manager.
- Proficiency in automating tasks using Microsoft PowerShell.
- Knowledge in managing Apple devices.
- Experience with trouble ticket systems (e.g., ServiceNow).
- Solid network knowledge (TCP/IP, Ethernet, DNS).
- German Proficiency: Knowledge of German at B2-C1 level is required.
Ajánlatunk:
- Knowledge of Microsoft Intune, Windows Autopilot, Mobile Device Management, Microsoft Defender.
- Understanding of ITIL frameworks and certification.
- Familiarity with project management methodologies.
Munkavégzés helye
Magyarország