Feladatok:
- Accountable for standardization of all back office, sales support, operational support and customer contact centre operations within Retail / Consumer Services.
- Responsible for OPEX optimization and standardization across the group.
- Responsible for creating standardized local head quarter structure across the countries and defines key stakeholder network with main driving principles.
- Accountable for redesigning the entire partner commission model and motivation schemes in all countries across the group.
- Accountable for reviewing, mapping and redesigning the entire Host work uniform strategy and processes globally including rental models or even acquisition initiatives.
- Responsible for productivity excellence improvement measures to achieve 10+ mUSD OPEX saving annually including all operational expenses .
- Designs new, automated back office and sales support processes for higher efficiency and productivity increase.
- Responsible for the S&O related audit finding and for the Area Book updates.
- Responsible for implementing a group and locally aligned service station competition scheme what also measures operational performance of all sites, collaborates closely with the digital team.
- Represents back office / sales support teams across countries in all group related initiatives and projects.
Elvárások:
- University degree preferably in Economics or Business Administration
- Minimum 3 years of leadership experience in multinational and virtual environment, 5 years in Retail sales / operations business
- Fluent business English
- Any other CEE language competency is an advantage
- Driving licence, willingness to travel
- MS Office, dashboard applications
Munkavégzés helye
Budapest