A hirdetés már lejárt!

Randstad Hungary Kft.
1134 Budapest
Dózsa György út 146-148.
A. ép. 3. em.
www.randstad.hu

Danish speaking Customer Service Representative

Our business partner is looking for a new Danish speaking Customer Service Representative colleague. If you are interested in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you!

Feladatok

  • Being first point of contact for B2B partners (e-mails, phone calls)

  • Checking incoming information about client contracts,pricing, etc. 

  • Provide exceptional support for clients with high understanding and communication skills

  • Cooperating with other departments (e.g. sales)

  • Contribute in identifying and implementing process improvements, enhance customer experience through accuracy and responsiveness, hit targets set for service level agreements, and minimize audit risk exposure 

 

Elvárások

  • Full professional proficiency in English and Danish are a must (written and spoken)

  • Strong customer services experience (minimum 1-2 years) within a fast paced, corporate environment  

  • Ability to keep deadlines whilst identifying errors and recommend process enhancements

  • You are a customer focused team player with attention to details and prioritization skills

  • Strong communication skills and proactive mindset

  • Problem solving skills, with the ability to gather, organize, and illustrate ideas clearly and concisely

 

Munkavégzés helye

Budapest