Partner with a leading global healthcare company focused on advancing science to improve lives as a Polish speaking Collections Analyst. In this role, you'll manage customer requests and disputes, ensuring accurate case registration and classification, while contributing to impactful global healthcare initiatives.

Feladatok:

Main Responsibilities:
  • Deliver collections management services to SBO
  • Review AR ageing reports
  • Perform collection and dunning from the related system, determining appropriate escalations and follow-up actions as per the defined process
  • Manage dispute and claim processes, including qualifying, creating disputes identified by Ci2C, and resolving disputes under Ci2C responsibility
  • Contribute to business and customer collection strategy reviews, preparing KPI reports on a weekly/monthly basis
  • Build expert knowledge of scope activities, local entity knowledge, and serve as a super-user; coach junior analysts while proactively anticipating operational issues
  • Participate in process improvement and automation initiatives, identifying opportunities to eliminate redundant tasks and ensure smooth transitions

Elvárások:

Background & Experience:
  • Graduate degree in accounting or finance (advantageous)
  • Experience in Customer Service, Order to Cash, Credit & Collection management
  • Hands-on experience with collections or receivables
  • Ability to interact professionally with internal and external clients; team player with good communication skills
  • Strong attention to detail, accuracy, and expertise in MS Excel and Microsoft Office

Ajánlatunk:

What we offer:
  • An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team
  • An attractive, market-oriented salary and cafeteria benefits
  • Flexible home office policy, with a possibility to work up to 60% of time from home / where you can easily schedule your office days
  • Work from an "Office of the Year 2023" award winner
  • Collective life and accident insurance
  • Yearly medical check-up
  • An individual and well-structured introduction and training of new employees and we will dedicate a Buddy for you to better navigate in your first weeks
  • Your own career path within Sanofi
  • Your professional and personal development will be supported purposefully
  • Join a great community & special events (Monthly Board Game Nights, Summer Events, Well-Being Lectures & Sport Clubs)

Munkavégzés helye

Budapest

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