We are looking for candidates with strong French and English language skills to join their team!
French speaking First Line Analyst
Feladatok
- Answering support queries via tools, phone and email, keeping daily contact with users calling from all over Europe
- Resolving IT issues of our partners which can occur during the course of office work
- Documentation and logging of calls on the ticketing tool
- Delegation of problems which cannot be resolved on first level to the competent teams
- Maintaining and improving customer satisfaction level
Elvárások
- Fluent or native English, and French language knowledge
- Excellent communication skills, both written and verbal
- Self-motivated and able to work under minimal supervision, proactivity
- Good problem solving skills
- Customer orientated personality
- Strong MS Office skills
Amit kínálunk
- Professional development opportunities
- Outstanding salary and benefit package (All you can move card, phone, etc...)
- A company with a stable background
- Language learning opportunities
- Good working atmosphere
Munkavégzés helye:
Munkavégzés helye
Budapest