Feladatok:
- Process orders accurately and efficiently based on PDF Purchase Orders, ensuring compliance with company policies and procedures.
- Generate and issue quotations for prospective customers, providing pricing information and product details as needed.
- Coordinate and organize product returns, facilitating the return process from initiation to resolution while maintaining open communication with customers and internal stakeholders.
- Assist with service plan contract registration in our systems
- Collaborate closely with sales representatives, service agents and other teams to address customer inquiries, resolve issues, and provide timely assistance throughout the sales cycle.
- Continuously identify opportunities for process improvement and contribute to the development of best practices within the sales and services department.
Elvárások:
- Are fluent in English, and another of the following languages (German, French, Spanish, Italian)
- Proven experience as a sales support, service rep, technical support, or call center agents at a large multi-national or technology company
- Strong attention to detail and ability to accurately follow a process from A to Z.
- Ability to tackle a high volume of tasks in a fast-paced environment, and ability to adapt to new requirements as we streamline processes.
- Positive attitude, team player mentality, customer focused
Ajánlatunk:
- Catered lunches 3x per week
- Private health insurance with Medicover (Blue package + hospital coverage)
- A monthly or quarterly public transportation pass for Budapest
- Free beverages and snacks at the office
- All You Can Move sports pass with 7000 HUF monthly allowance
- Free 3D prints
- An inclusive, dog-friendly office with diverse and inspiring colleagues
- Development opportunities both in-house and off-site
Munkavégzés helye
Budapest